Why is there no preview available for a PDF document?

I uploaded a one-page PDF document but when I view the published page, it says: "sorry, we can't preview this file". 

Do you know why this happened and how I can ensure that a preview is visible?

Thank you! 


This is working now. PDFs can be made in hundreds of ways and sometimes our converter needs special attention.


That's great, thanks for letting me know.

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