Currently, if a user is rejected via Single Sign On because they're not on our approved Figshare Users list, they get a generic message. Would it be possible to have a specific message for this situation in order to differentiate between this and a system error. Ideally this would have wording customized by the institution, eg. 'You are currently not authorised to use [name of institutional Figshare instance]. If you are a member of [institution name] staff and think you should have access, please contact [email address].
Great idea. It's not possible without custom work however, so it's one of those things that we will do at some point.
I would like to support this idea. It should save Figshare time as well.